U.S. Customs and Border Protection (CBP) operates one of the largest and most complex IT portfolios in the federal government tasked with supporting real-time operations across ports of entry, border surveillance, cargo screening, and traveler processing. At the core of CBP’s mission to safeguard America’s borders lies a critical need for a modern, mission-aligned enterprise architecture. As a prime contractor to CBP’s Office of Information and Technology (OIT), LSI is playing a central role in transforming how CBP governs, plans, and executes its technology investments.
LSI’s support to CBP spans enterprise architecture development, IT governance facilitation, and acquisition lifecycle integration. Working alongside government stakeholders, LSI delivers comprehensive EA artifacts aligned with the DHS EA Framework and the Federal Enterprise Architecture (FEA), while ensuring that CBP’s IT investments are transparent, compliant, and aligned with mission priorities. This work directly supports Capital Planning and Investment Control (CPIC), portfolio management, and technology modernization across CBP’s operational directorates.
Among LSI’s most significant contributions is the establishment of a unified architecture governance process that connects solution architecture with acquisition strategies and budgetary planning. LSI developed architecture visualizations and strategic dashboards that now serve as decision-support tools for CBP leadership accelerating modernization initiatives and reducing architecture review cycles by 25%. These tools have become essential in aligning CBP’s multi-billion-dollar IT portfolio with evolving homeland security objectives.
LSI’s performance has been consistently lauded by CBP for delivering “clarity, continuity, and control” across the enterprise. In performance reviews, CBP praised LSI’s ability to “translate complex architecture into actionable governance outcomes” and credited the team with improving the agency’s performance on DHS’s internal scorecards, including IT investment transparency under the Federal IT Acquisition Reform Act (FITARA).
LSI’s agile, stakeholder-centered approach ensures architecture is not a compliance exercise but a mission enabler. By embedding EA into acquisition lifecycles and modern IT governance, LSI is helping CBP deliver smarter, more secure services to the nation’s borders. With deep expertise and a commitment to operational excellence, LSI continues to be a trusted partner in CBP’s digital transformation journey.